Network Monitoring & Administration: We check your full network to ensure it’s secure and carrying out optimally. Our proactive administration helps prevent challenges right before they come up and keeps your methods up-to-day.
Comprehensive Lifecycle Administration Controlling your entire lifecycle of know-how equipment needs a complete spectrum of centrally managed expert services. Shyft can improve solution value all through the whole IT lifecycle by managing your solutions from style to disposal.
Continuity and Scale Shyft’s connect with and subject services management processes are standardized globally, so despite locale, both you and your consumers practical experience exactly the same very best-in-class companies. Our standardization and globalization helps to lessen your Over-all service fees through method automation, Increased agent efficiency, appropriate resource utilization and optimum circumstance resolution moments — in the end retaining services continuity and expanding your capability to scale small business up or down as necessary.
Confidently scale, increase or augment assistance abilities for virtually any phase of your IT lifecycle by leveraging Shyft’s comprehensive portfolio as your single assistance company.
Lessen complexity and completely transform the way you produce IT hardware routine maintenance providers by allowing Shyft become section of your respective workforce. Whether your customers are in or outside of guarantee, we’ve acquired them coated as an authorized upkeep provider, supplying 1 deal that addresses your customers’ requirements even though decreasing your administrative get the job done and fees.
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Our Respond to: We do; Which’s merely as being a precaution in the event that a hardware failure or software program glitch causes A significant problem.
Continuity and Scale Shyft’s connect with and area providers management processes are standardized globally, so irrespective of location, you and your buyers knowledge precisely the same most effective-in-class products and services. Our standardization and globalization helps to scale back your In general assistance costs via system automation, Improved agent productivity, right resource utilization and best circumstance resolution occasions — in the end keeping services continuity and raising your capability to scale small business up or down as needed.
Cybersecurity: 10D Tech delivers company-class standard of security from cybercrimes for example hackers, ransomware and phishing tries. Whenever we onboard a brand new Corporation we arm the network with field-top security measures to keep your knowledge Harmless.
"ServiceDesk Plus has become a great tool for us [in excess of the] decades. It allowed us to boost our assistance, to offer a straightforward–to–use Resource for conclude buyers plus the reporting continues to be significant for us to measure our KPIs." As reviewed by a worldwide service shipping and delivery senior manager in the producing sector on
Unified Global System We use an individual world wide platform to encompass the entire customer journey for stop-to-conclude upkeep and deployment solutions. With self-services scheduling, asset aspects, bidirectional interaction plus more, our System supplies transparency in the provider lifecycle from the main interaction to the final mile, expanding your visibility into serious-time assistance celebration actions and giving you an In general enhanced line of sight to SLA accomplishment.
Our Response: We come to feel WE should possess the trouble for our shoppers so they don’t must try to take care of any of those difficulties on their own – that’s just simple aged great company and anything numerous Pc men gained’t Portland IT Support do.
As an authorized maintenance service provider with vast provider associations, we protect your model and technological know-how from counterfeits and help you keep consumers by offering them the best possible company practical experience.
In the event you aren’t ready to speculate in a considerable internal IT group, you need a managed IT service provider.